dallas peerings have been shutdown till further notice. tonight a code change will be applied to the router in dallas and this path will be turned back on late tonight for further watching. This code change is being pushed out to fix the flapping we have seen towards dallas peerings
11th March 2022
Utility PowerFuse causing issue at transformer for central office
Entergy confirms that a fuse issue at a transformer is causing issues for our mains power. We have over 8 hours of battery life left and a standby generator we will connect if necessary.
13th May 2020
Backup PowerStandby Generator Offline
Currently undergoing upgrades on the generator, as a result it is offline till further notice. Battery backup system has 24 hours of runtime before manual intervention is required. This will not be service impacting.
Past Incidents
12th May 2022
IP TransitIssue at core router affecting all services
We are seeing issues affecting most customers at the moment and are investigating the problem.
Issue is now resolved
3rd May 2022
L2 Transport ServicesFiber outage affecting Gretna/Gentilly
Fiber backbone is experiencing problems between our core and the Terrytown tower, causing a cascading issue for the Gentilly tower. We are working on it.
This seems to be resolved, and the backup L2 Transport has been repaired so there may be a partial outage later but it should not go back to being a full outage.
27th April 2022
Dallas PeeringDallas Peering Disabled
dallas peerings have been shutdown till further notice. tonight a code change will be applied to the router in dallas and this path will be turned back on late tonight for further watching. This code change is being pushed out to fix the flapping we have seen towards dallas peerings
